ESA's solutions to everyday problems in the real world...
ESA's solutions to everyday problems in the real
world...
Just a few examples of how ESA really helps!! It's easy to see why ESA is:
The Last Phone Number You'll Ever Need!
Your secretary or receptionist serves a vital function. They coordinate incoming calls to you. They are charged with the responsibility of deciding who talks with you and who doesn't. This system works well for the most part unless you're out of the office. If your receptionist is also out of the office, busy with other duties, or it's after hours, who handles the calls then?
ESA SOLUTION: "Electronic Secretary" handles all incoming calls. Lines are never busy. It directs calls where needed. They can be sent to your voice mail. If you wish, calls can be forwarded to your location (home, office, cellular, etc.) or you're paged by the system if the call is classified "urgent". You can use the "Call Screening" function at any time and the system rings your phone, tells you who's calling and you decide whether to take the call or send it to voice mail.
You're in you car. Your cellular phone rings. You wonder: "Is this an important call?" The only way you'll know is if you answer. You're waiting for an important call, so you answer and discover it's the "ultimate time-waster!"
ESA SOLUTION: "Call Screening". The ESA system tells you who's calling and you decide whether to take the call or send the caller to voice mail. With the built-in electronic phone directory, you can also push a couple of buttons and call anyone on your list. You can store hundreds of contacts in your ESA system.
You're waiting for an important fax. While you wait, another fax arrives and you wonder if the one you're waiting for is not able to get through because the line is busy. Maybe you're waiting for a fax to arrive and you're not able to hang around the office to read that important notice.
ESA SOLUTION: With ESA, there's never a busy fax line. All your faxes can go into the system and then be sent to any fax machine you choose. If you're out of the office, the ESA system can page you that a fax has arrived. You then tell ESA to "read" you the fax. If it's important, you tell ESA to send it to any fax machine you choose no matter where you are in the world. You can even broadcast that fax to 900 different people simultaneously, if you wish.
You run advertisements for your business. You don't know whether or not your ads are pulling, and you're spending hard-earned money.
ESA SOLUTION: You access your ESA account activity reports to determine whether or not your traffic increases. You can instantly see whether or not callers are accessing your voice- and fax-on-demand centers.
Your ads are pulling, you've got plenty of traffic, yet your order lines aren't ringing.
ESA-LeadCommander SOLUTION: You use LeadCommander to convert your ESA voice- and fax-on-demand calls into contacts. LeadCommander dials your callers and you follow-up with them to confirm that they actually received the information they were looking for. You enter notes in the contacts' records in LeadCommander regarding the results of your follow-ups. You not only get valuable feedback to help improve the effectiveness of your marketing efforts, you also establish relationships you can build upon.
You've always prided yourself on your customer service. But, now you're so busy, you're always on the go. You're getting messages from clients and customers left and right. You realize that your customer service is slipping. You don't want to lose accounts over it.
ESA SOLUTION: You combine ESA's follow-me, find-me, whisper call screening, whisper call-waiting, voice broadcasting and fax broadcasting features to be accessible to your good customers, and keep them up-to-date on the latest products, services and prices that may be to their advantage.
While away from your office or home, you need to make or return an important call, which may or may not be long-distance. You could use your cellular, which cost an arm and a leg, especially since you may be roaming. To make matters worse, your cellular battery is low.
ESA SOLUTION: Call your ESA and have ESA connect you to the number you need to call. Not only does ESA enable you to make this call from any phone, but your rates are very low, and there are no surcharges!
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